A report can be made or submitted online, in writing, by telephone or in person.
If you wish to submit a report online:
Filing a complaint online involves several steps.
You can file a criminal complaint via the online portal. This may relate to various offences.
You access the online police station via a central URL. The federal state responsible for handling the case is selected based on the location of the incident. After selecting the form for reporting online hate speech and incitement, you can provide basic personal details, such as your name, mobile number and email address. You can then enter details about the scene of the offence, the time of the offence, the perpetrator and the incident itself. The process is accompanied by legal information, including guidance for witnesses and accused persons, as well as details on the requirements for bringing a criminal complaint and the decision to discontinue proceedings.
You have the option to submit documents such as proof of purchase, receipts or images – for example, screenshots, photographs of damage or stolen items – along with your report. Particularly in cases of online hate speech and incitement, it is advisable to take screenshots of the posts you wish to report, as content may be altered or deleted subsequently. Please also ensure that relevant information regarding the publication (date, time, username, etc.) and the context of the post is recorded to ensure that the documentation is comprehensive.
Once the report has been submitted, you will receive an email containing a reference number and the contact details of the department handling the case.
The relevant police department will receive and review the report. If you report a criminal offence committed outside Germany or in another federal state, the law enforcement agency will forward the report to the competent authority.
Only when there are no leads available will the public prosecutor’s office discontinue the investigation. The chances of success vary depending on the nature of the offence. As a general rule, the more information you provide, the greater the chances that the police will find the perpetrator.
Anyone who knowingly and falsely suspects a person is committing a criminal offence. The law provides for a fine or a prison sentence of up to five years for this offence.