In the public water supply system, local water suppliers or water companies are responsible for supplying or providing consumers with safe drinking water. In accordance with legal requirements,
drinking water must not contain any pathogens or pollutants in hazardous quantities.
Note: Drinking water can also become contaminated within a building’s water supply system. In such cases, homeowners or landlords are responsible for ensuring compliance with drinking water quality standards and the regulations governing the operation of the water distribution system.
This also applies to any necessary pipe renovation work.
Changes in the taste, smell or colour of the water may indicate contamination.
If you suspect that your drinking water may be contaminated, you should report it.
Water suppliers, water companies or the operator of the building’s water supply system must investigate the problem, for example by carrying out drinking water tests.
In the event of justified complaints, the local public health authority may also arrange for an official drinking water test to be carried out.